How To Troubleshoot (Etris) - 504 Gateway Time-Out

How To Troubleshoot (Etris) - 504 Gateway Time-Out

1. 504 Gateway Time-out.

Should you face the issue displayed in the screenshot below upon accessing Etris, kindly try to clear the browser cache according to the steps provided below, if the issue persists, proceed emailed to helpdesk@hrdcorp.gov.my.



How to clear cache
  1. Click the Tools menu (three dotted lines in the upper-right corner).
  2. Select History.
  3. Select Clear Browsing Data from the left-hand side. Set the Time Range set to All Time. Check-mark Cookies and other site data and Cached images and files and select Clear Data.
  4. If on a Windows computer, close and re-open Chrome to save your changes. If on an Apple computer, go to the Chrome menu on the top menu bar and select Quit for the changes to take effect.


 

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