7.1.1 Grants MUST be submitted through the official online portal: https://apps.hrdcorp.gov.my/Rise4wrd2021_Grant/

7.1.2 Submission of grant to be done by appointed Training Provider through the RiSE4WRD portal at least a minimum of three (3) working days before the commencement of the training. TPs are advised to carry out their submission in advance to ensure they receive the required approval before the training date commencement.

7.1.3 Any changes or cancellations to the approved training MUST be notified in writing to HRD Corp at least three (3) working days before the commencement date of the training. The training schedule must align with the total training days/hours approved by HRD Corp.

7.1.4 TPs can submit a grant application within the LOA validity period to complete their approved quota. Transfer quota is strictly prohibited upon grants approval.

7.1.5 TPs are required to submit grant applications with the relevant documents in the RiSE4WRD portal as follows:

7.1.6 All supporting documents must be uploaded in PDF format through the RiSE4WRD portal. TPs must keep the hard copy of the supporting documents as HRD Corp has the right to request the original documents for inspection purposes.

7.1.7 Once the training grant application has been approved, an email of notification will be sent to the appointed Training Provider. The details of the approved amount for the course fee as well as other allowable costs (if any) will be detailed in the email.

7.1.8 HRD Corp will reimburse 30% of total financial assistance upon grant approval (subject to Finance turnaround time).

7.1.9 TPs are strictly prohibited from conducting the training before the grant approval and class combinations is not allowed.

7.1.10 Trainee replacement is NOT allowed after the commencement of the training.

7.2.1 OUTPUT EVALUATION:

1. This output evaluation aims to assess immediate response and obtain the trainee's feedback on the course attended. This is a mandatory process that appointed TPs must adhere to.
   
2. The TP/ trainer must ensure that all approved trainees under this course receive and complete the HRD Corp output evaluation on the last day of training via https://traininghub.hrdcorp.gov.my/evaluation/.
   

7.2.2 OUTCOME EVALUATION:

1. The purpose of outcome evaluation is to assess the actual understanding and application of knowledge after the training.
   
2. Issued to trainees six (6) months after the training ends, it measures whether trainees have successfully achieved the initiative’s objectives through key indicators or identified learning objectives.
   
3. HRD Corp will send the evaluation link via email to all trainees. Trainees are encouraged to complete the outcome evaluation within the specified time.
   
4. TPs or trainers must ensure that trainee details and contact details, especially email addresses from the course registration, are valid.

7.3.1 Appointed TPs must ensure all trainees attend the classes as required and thoroughly monitor attendance.

7.3.2 HRD Corp may conduct verification visits to the training venue to inspect training course compliance, trainee attendance, and other related matters and documents needed. TPs must give their full cooperation to HRD Corp officers during the visit.

7.3.3 If a trainee is not present in the classroom during the inspection, the trainee's attendance form will be marked as absent. The marked trainee attendance form must be attached to the claims form during submission. Failure to provide the original trainee attendance and claim form will result in the claims being queried.

7.3.4 HRD Corp Inspectorate Officers must be given the authority to do what is necessary for inspection purposes, including interviewing trainees and taking photographs and videos of the classes in session.

7.4.1 Claims MUST be submitted through the official online portal: https://apps.hrdcorp.gov.my/RISE4WARD_2021_CLAIM/

7.4.2 TPs are required to submit their claims via the RiSE4WRD portal upon completion of the training.

7.4.3 TPs should submit their claims within three (3) months of training completion.

7.4.4 70% of the claims will be reimbursed upon claims approval with minimum 80% attendance of each trainee.

7.4.5 Payment shall not be made if the trainee(s) fails to attend at least 80% of the training and did not fulfil all other criteria. Financial assistance for the course and examination fees is provided on a one-off basis. The TP will bear all costs associated with any revision or re-examination attempts by the trainee(s).

7.4.6 HRD Corp reserves the right to demand a refund of the 30% payment paid or to set off the amount from the total 70% claims to be paid (if any) due to the non-fulfilment of the 80% attendance or withdrawal of trainees or any non-fulfilment of the 70% claims procedure.

7.4.7 The following documents are required for the 70% claims submission to HRD Corp:

7.4.8 Course and examination fees (if any) will be paid directly to the appointed TP. The amount is subject to the approved claims.

7.4.9 Claims will be processed after receiving verification visit reports from the inspectorate officers and claims submissions from the TPs.

7.4.10 To avoid any deduction or rejection of the claim, TPs must ensure the training is conducted per the training schedule, the trainees' attendance is recorded for each training day, and compliance with HRD Corp’s terms and conditions.

7.4.11 The claim will be queried if the details and supporting documents are incomplete. TPs must reply to the queries within seven (7) working days. Failure to do so will cause the claims approval to be delayed. Approved payment will be credited within fourteen (14) working days of receipt of complete documents.

7.4.12 Actions will be taken if the appointed TP provides false or misleading documents during the claims submission. HRD Corp reserves the right to request whole or partial repayment from the reimbursed payment.