HRD Corp e-Venue

HRD Corp e-Venue







1. What is e-Venue?

e-Venue is an initiative by HRD Corp that enables members of the public to book training rooms and meeting rooms in Malaysia. Users can easily compare, filter and book instantly their chosen venues with ease, according to their preferred locations, budgets and other specifications. 


2. How does it work?
  1. Create an account or sign in using your email.
  2. Browse for your training venue and filter according to your preferred location, type of room and hotel name.
  3. Select your booking date, time and type of room, fill in the number of pax and click “Continue to Payment”.
  4. Fill in your Billing Details, check your Booking Details and click “Pay & Place Order”. Choose your payment option to make payment.
  5. Upon completing your payment, you will receive your booking confirmation through email. x

HOW TO DO INSTANT BOOKING ON e-VENUE  


Step 1: Search 
  1. Click Sign Up to register for your e-Venue account.  
  2. Click on Search to find your preferred training rooms or meeting rooms.  






Step 2:  Filter 


You may also filter your training venues based on: 
  1. Hotel 
  2. Locations 
  3. Type of Rooms








Step 3: Book instantly 
  1. Complete the payment process & book instantly.  You will receive a confirmation email from HRD Corp e-Venue.  





HOW TO BECOME VENUE PROVIDERS  


Step 1: Register 

  1. Click on “Register Your Venue” 
  2. Fill in the required details.  
  3. Click Submit 






Step 2: Engage Partner 

  1. Our partner (Eventda Sdn Bhd) will be in touch with you in 48 hours.  Once agreed, Eventda will proceed with the documentation process. 

 

Step 3:  Agreement 


  1. Enter into agreement with Eventda Sdn Bhd.  A back-end system access will be given as you need to approve/ decline the booking for your venue in less than 24 hours.  



Step 4: Go Live 

  1. Once all the process is completed, your venue will go live & available for booking on e-Venue.  



MINIMUM NO. PAX / BOOKING STATUS / PAYMENT / CONFIRMATION


1. What is the minimum number of pax to book a venue? 

The minimum number of pax may vary based on the capacity of each event space. The minimum number of pax can be found in the booking section of each event space.


2. Where can I check my booking details and status?

Booking details will be emailed upon payment confirmation. 


3. When do I get a confirmation email?

You will receive a payment confirmation immediately when your payment is successful.



4. Can I access and make booking using my mobile phone?

Yes. Our website is mobile friendly.



5. How can I contact the e-Venue management office? 

Kindly reach out to our partner - Eventda via the following :
  1. Email : evenue@hrdcorp.gov.my .
  2. WhatsApp: 011-1153 1618


CHANGE OF BOOKING 

1. I want to change my booking dates. How can I do this? 

You may email us at evenue@hrdcorp.gov.my with your booking information to request for changes. Additional fees may apply.




SPECIAL REQUEST 

1. How can I make special requests?  

Kindly reach out to our partner - Eventda via the following :
  1. Email: evenue@hrdcorp.gov.my .
  2. WhatsApp: 011-1153 1618

2. Can I choose the type of F&B that I prefer for my event?

You may discuss your F&B needs with the sales coordinator from the service provider upon booking confirmation. 



CANCELLATION

1. How can I cancel my booking? 

Covid-19 related changes and cancellations are accepted on a case to case basis.  Kindly reach out to our partner - Eventda via the following: 

2. Will I be charged if I cancel my booking?

There is no additional cancellation fee. However, we adhere to the refund policy imposed by the venue provider. 


3. Where can I find the cancellation policy?

Cancellation policy and other terms and conditions are available on every venue provider’s page.


4. When can I get my refund?

Refunds will be processed within 14 working days and the charge back should be reflected in your bank account or credit card statement.

 
5. Can I make changes or cancel my booking due to Covid-19?

Covid-19 related changes and cancellations are accepted on a case to case basis. Kindly reach out to our partner via the following details.



SUPPORT 

You may reach out to our partner Eventda via the following: 
  1. Email: evenue@hrdcorp.gov.my 
  2. WhatsApp: 011-1153 1618






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