Contact Details - Appeal Submission

Contact Details - Appeal Submission

Important

  1. The appeal application must be submitted to the relevant email address according to the state the company is registered under HRD Corp. 
  2. Employers may appeal any grant rejection within one (1) month of the completion of their training programme. 
  3. Employers must submit their appeal via email with complete soft copies of all forms and documents. 
  4. The appeal will be processed within 14 working days
  5. Approval of the appeal is subject to the Grant Officer’s consideration. Employers must provide solid reasons or justifications for the appeal in order to be successful
  6. Incomplete submission will be rejected. 

A.     CENTRAL REGION (EMPLOYER REGISTERED IN KUALA LUMPUR , PUTRAJAYA AND SELANGOR ONLY)

Step 1: Please identify the industry code from the company levy statement


Login to the e-tris > Application > Levy > Levy Statement > View Levy Statement



Step 2: Please email appeal grant to the provided email address below.









CONTACT DETAILS BY REGIONAL OFFICE (COVER ALL SECTOR CODE) 

Branch Email Address
Penang  support_penang@hrdcorp.gov.my 
Perak support_perak@hrdcorp.gov.my
Pahang support_pahang@hrdcorp.gov.my 
Melaka melakagroup@hrdcorp.gov.my 
Johor support_johor@hrdcorp.gov.my
Kelantan support_kelantan@hrdcorp.gov.my
Terengganu support_terengganu@hrdcorp.gov.my 
Sabah support_sabah@hrdcorp.gov.my 
Sarawak support_sarawak@hrdcorp.gov.my 
    • Related Articles

    • Step 1 - Grant Appeal Application (Manual Submission)

      Overview Employers may request for the grant appeal within one (1) month of the completion of their training programme. Employers must submit their appeal manually via email with the complete attachment (soft copy in PDF format) The appeal will be ...
    • Step 2 - Submit Grant Application Using Appeal ID

      OVERVIEW :  -If appeal is Approved, Appeal ID will be generated for employer to submit online grant application. -Online grant application must be submitted within two (2) weeks from the date Appeal ID generated, failing which the Appeal ID will ...
    • Grant Cancellation - Steps To Apply

      OVERVIEW:  -Employers can apply to cancel a grant that has already been approved.  -Once the cancellation is approved, the cancelled grant amount will be credited back into the employer’s account and counted towards their overall levy balance.  ...
    • Guidelines To Attend To Grant Query (All Scheme) - Employer

      OVERVIEW: -Some grant applications may be queried by the Grant Officer in charged if the information provided are deemed to be insufficient, inaccurate or unclear. -In such instances, employers have one (1) month to respond to the queried grant and ...
    • Grant Withdrawal - Steps To Apply

      Overview  Employers can apply to withdraw a grant that pending to be approved.  Application guide Login to Employer's eTRIS account Click Application       3) Click Grant       4) Select Withdraw 5) Provide Remark / Reason to withdraw the grant. 6) ...
    • Popular Articles

    • Levy Calculation Guideline

      Section 2 of the PSMB Act 2001 Employee Any citizen of Malaysia who is employed for wages under a contract of service (under full-time employment whether contract or permanent staff) with an employer, but does not include any domestic servant. If the ...
    • E-Disbursement Application

      • Introduced to employers and training providers in 2003. • Reimbursement of training grants through direct credit to employer’s bank account. • A secure and fast method of payment. • A solution for unpresented cheques to employers. • Training grant ...
    • Levy Forfeiture

      Section 25 of the PSMB Act 2001 If an employer does not make any claims against the Fund within such period as may be determined by the Board from the date of its registration with the Corporation or from the date of the last financial assistance or ...
    • Levy Arrears - Form 3 Schedule of Arrears

      Employer circular 08/2015 - Employers have to fill up form 3 before make payment for arrears payment. The process days will take 5 working days and will notify through the “inbox” in Etris System. NOTE: please check Form 3 status is ...
    • Steps To Submit HRD Corp Claim For Employers - Skim Bantuan Latihan (SBL) and Skim Latihan Bersama (SLB)

      Note: Claims need to be submitted by employers after the approval of grants and training completion. Effective 1st August 2019, training claims must be submitted within six (6) months after training completion. For Exception to HRD Corp Claimable ...